Shipping policy
SHIPPING
Your order is prepared and shipped from Switzerland within 48 hours (working days). You receive an email with the tracking number as soon as it ships.
RATES AND DELIVERY TIMES
| Destination | Rate | Indicative delivery time |
|---|---|---|
| Switzerland | CHF 9, free from CHF 200 | 2 to 5 working days |
| Europe | CHF 30, free from CHF 300 | 14 to 18 working days |
| United States | CHF 30 | 14 to 18 working days |
| Pickup at the boutique, Geneva | Free | From confirmation |
CUSTOMS OUTSIDE SWITZERLAND
Orders delivered outside Switzerland may be subject to customs duties and VAT in the destination country. These charges are billed by the carrier on delivery and are payable by the recipient.
CONDITIONS
Delivery times shown under each item are indicative and do not constitute a commitment by ita-ito.com. Ita-ito.com cannot be held responsible for delays by the Post or a carrier.
An order may be delivered in several parcels depending on stock availability.
The order is shipped to the delivery address given by the customer in the order form. Ita-ito.com cannot be held responsible for errors in the delivery address.
A question? Write to us via our contact form or at contact (at) ita-ito.com (replace “(at)” with “@”).